Cleveland International Film Festival } April 7 – April 20, 2021

What is GET SHORTY?

GET SHORTY is a CIFF Shorts Program featuring a sneak-peak at some of the short films that are eligible for inclusion in the CIFF45 Streams program before the program is finalized.

Reinventing our in-person event from years past, this year CIFF is hosting GET SHORTY LIVE, a live streaming event, on Friday, February 26, 2021 from 7:00-9:30 PM ET. Attendees vote in real time using their mobile phones via text-to-vote for each film in the GET SHORTY LIVE program to help CIFF programmers determine some of the short films that will be included in the CIFF45 Streams Program (to be released on clevelandfilm.org on Friday, March 12, 2021 @ 11:00 AM ET). The voting results and the attendee favorites will be announced live at the conclusion of the event by CIFF’s Shorts Programming Manager, Paul Sloop. GET SHORTY LIVE streaming tickets are $18 for CIFF members and $20 for non-members.

GET SHORTY WEEKEND allows viewers to watch (or re-watch) all of the short films shown during the GET SHORTY LIVE event but without the option to cast votes. GET SHORTY WEEKEND will be available for streaming on the CIFF Streams platform from 11:00 AM ET on Saturday, February 27, 2021 through 11:59 PM ET on Sunday, February 28, 2021. GET SHORTY WEEKEND streaming tickets are $9 for CIFF members and $10 for non-members.

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What is the difference between the GET SHORTY LIVE program and the GET SHORTY WEEKEND program?

GET SHORTY LIVE is a live streaming event taking place on Friday, February 26, 2021 from 7:00-9:30 PM ET. Attendees vote in real time using their mobile phones via text-to-vote for each film in the Get Shorty program to help CIFF programmers determine some of the short films that will be included in the CIFF45 Streams Program (to be released on clevelandfilm.org on Friday, March 12, 2021 @ 11:00 AM ET). The voting results and the attendee favorites will be announced live at the conclusion of the event by CIFF’s Shorts Programming Manager, Paul Sloop.


GET SHORTY WEEKEND allows viewers to stream all of the short films shown during the GET SHORTY LIVE event but without the option for viewers to cast votes. Ticket holders can stream anytime from 11:00 AM ET on Saturday, February 27, 2021 through 11:59 PM ET on Sunday, February 28, 2021 via the CIFF Streams platform.

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What short films are included in the Get Shorty programs?

For a listing of the short films included in the Get Shorty program, visit GET SHORTY LIVE and GET SHORTY WEEKEND. While both Get Shorty programs contain the same short films, the GET SHORTY LIVE program will also include real-time attendee voting via text-to-vote and live announcements of the voting results and the winner.

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As a CIFF passholder member, do I have automatic access to GET SHORTY or do I need to purchase a ticket?

GET SHORTY LIVE and GET SHORTY WEEKEND are ticket-only special events and require an additional streaming ticket purchase by CIFF members at any level. Current CIFF members receive a 10% discount on special event tickets, so be sure to log into your CIFF membership account on clevelandfilm.org to receive your discount on tickets. If your membership has expired, be sure to renew your membership to take full advantage of the benefits.

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Can I use my CIFF gift certificate to purchase a streaming ticket for Get Shorty?

Yes. CIFF gift certificates can be redeemed for streaming tickets to either of the Get Shorty programs.

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How much is a streaming ticket to GET SHORTY LIVE, and how do I purchase it?

Tickets to GET SHORTY LIVE are $18 for CIFF members and $20 for non-members. Tickets can be purchased beginning Friday, February 5, 2021 at 10:00 AM ET on clevelandfilm.org. Current CIFF members receive a 10% discount on special event tickets so be sure to log into your CIFF membership account on clevelandfilm.org to receive your discount on tickets. If your membership has expired, be sure to renew your membership to take full advantage of the benefits.

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What time does GET SHORTY LIVE begin?

GET SHORTY LIVE begins promptly at 7:00 PM ET so don’t be late, and make sure you have your mobile phone handy to cast your vote via text-to-vote.

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How long is the GET SHORTY LIVE Program?

The GET SHORTY LIVE program, which includes a live announcement of the real-time voting results, is approximately two and half hours long, from 7:00-9:30 PM ET.

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How do I watch GET SHORTY LIVE?

GET SHORTY LIVE can be live streamed via web browsers (we recommend Google Chrome or Safari) on computers, laptops, tablets, and smartphones. You can stream GET SHORTY LIVE directly through the CIFF Streams app via Roku or Apple TV devices. You can also cast GET SHORTY LIVE to a smart TV via a Chromecast or Apple AirPlay device or connect a computer or laptop to your smart TV via an HDMI cord.

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How do I cast my vote for films in the GET SHORTY LIVE program?

Voting for the short films in the GET SHORTY LIVE program will be conducted in real-time via text-to-vote, so have your mobile phone in hand for the event.

After each film, the text-to-vote phone number and instructions for how to cast your vote will be displayed on screen. Attendees will message the text-to-vote phone number with one of three options to cast their vote: 1 (if they do not recommend the film), 2 (if they do recommend the film), or 3 (if they highly recommend the film). Please text numerical values only. When attendees submit a response via text message, they will receive a CIFF branded reply that acknowledges their vote.

Please note: there is a specific time frame in which a vote can be cast for each film in the program. Votes cannot be cast retroactively.

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Can I join GET SHORTY LIVE in progress?

Yes, however because it is a live event you will not be able to view films or content that has already streamed in the program up until that point, and you will not be able to cast votes retroactively.

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When will I get my streaming access for GET SHORTY LIVE?

  • GET SHORTY LIVE tickets purchased BEFORE 7:00 PM ET on February 24, 2021 (48 hours before the streaming access opens):

    • You will receive an emailed order confirmation within minutes of purchase that does not include streaming access. Forty-eight hours before the viewing window opens (at 7:00 PM ET on February 24, 2021), you will receive an email notification containing your streaming access code (for streaming the program via the CIFF Streams app for Roku or Apple TV devices) and a "Watch Now" streaming access link (for streaming the program on all other devices). Be sure to check your spam/junk folder if you are unable to locate the email(s).

  • GET SHORTY LIVE tickets purchased AFTER 7:00 PM ET on February 24, 2021:

    • Within a few minutes of purchase, you will receive an order confirmation email containing your streaming access voucher code (for streaming the program via the CIFF Streams app for Roku or Apple TV devices) and a "Watch Now" streaming access link (for streaming the program on all other devices). Be sure to check your spam/junk folder if you are unable to locate the email(s).

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How much is a streaming ticket to GET SHORTY WEEKEND, and how do I purchase it?

Tickets to GET SHORTY WEEKEND are $9 for CIFF members and $10 for non-members. Tickets can be purchased beginning on Friday, February 5, 2021 at 10:00 AM ET on clevelandfilm.org. Current CIFF members receive a 10% discount on special event tickets, so be sure to log into your CIFF membership account on clevelandfilm.org to receive your discount on tickets. If your membership has expired, be sure to renew your membership to take full advantage of the benefits.

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When can I watch GET SHORTY WEEKEND?

The streaming window for the GET SHORTY WEEKEND shorts program opens at 11:00 AM ET on February 27, 2021 and closes at 11:59 PM ET on February 28, 2021. Ticket holders will have until 11:59 PM on February 28, 2021 to redeem their ticket and begin streaming the program. Once a ticket is redeemed (by clicking “play”on the GET SHORTY WEEKEND program) viewers will have 48 hours to watch the full program. Do not click “play” until you are ready to stream the GET SHORTY WEEKEND shorts program.

Please Note: Streaming tickets can only be redeemed once. Changing IP addresses while streaming prompts our platform to treat it as a potential act of piracy. Refrain from changing locations or internet connections while streaming as the program will stop and you will be unable to continue streaming that program. Please disable dynamic IP addresses and VPNs while streaming as this will also result in being unable to stream the program.

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What is the runtime of the GET SHORTY WEEKEND program?

The GET SHORTY WEEKEND program is approximately two hours long.

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How do I watch GET SHORTY WEEKEND?

GET SHORTY WEEKEND can be streamed via web browsers (we recommend Google Chrome or Safari) on computers, laptops, tablets, and smartphones or through the CIFF Streams app on Roku or Apple TV devices. You can also cast GET SHORTY WEEKEND to a smart TV via a Chromecast or Apple AirPlay device or connect a computer or laptop to your smart TV via an HDMI cord.

Please note: Changing IP addresses while streaming prompts our platform to treat it as a potential act of piracy. Refrain from changing locations or internet connections while streaming as the program will stop and you will be unable to continue streaming that program. Please disable dynamic IP addresses and VPNs while streaming as this will also result in being unable to stream the program.

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When will I get my streaming access for GET SHORTY WEEKEND?

  • GET SHORTY WEEKEND tickets purchased BEFORE 11:00 AM on February 25, 2021 (48 hours before the streaming access opens):

    • You will receive an emailed order confirmation within minutes of purchase that does not include streaming access. Forty-eight hours before the viewing window opens at 11:00 AM ET on February 25, 2021, you will receive an email notification containing your streaming access code (for streaming the program via the CIFF Streams app for Roku or Apple TV devices) and a "Watch Now" streaming access link (for streaming the program on all other devices). Be sure to check your spam/junk folder if you are unable to locate the email(s).

  • GET SHORTY WEEKEND tickets purchased AFTER 11:00 AM ET on February 25, 2021:

    • Within a few minutes of purchase, you will receive an order confirmation email containing your streaming access voucher code (for streaming the program via the CIFF Streams app for Roku or Apple TV devices) and a "Watch Now" streaming access link (for streaming the program on all other devices). Be sure to check your spam/junk folder if you are unable to locate the email(s).

Please note: Streaming tickets can only be redeemed once and GET SHORTY WEEKEND must be viewed in full within 48 hours of redemption. A stream is considered redeemed once you click the "Play" button on the program you are streaming. Do not click play until you are ready to stream the shorts program.

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What is the viewing window for GET SHORTY WEEKEND?

Streaming tickets can only be redeemed once and GET SHORTY WEEKEND must be viewed in full within 48 hours of redemption. A stream is considered redeemed once you click the "Play" button on the program you are streaming. Do not click play until you are ready to stream the shorts program.

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Are there any geo-restrictions for streaming GET SHORTY LIVE or GET SHORTY WEEKEND?

GET SHORTY LIVE and GET SHORTY WEEKEND are available to stream nationwide in the U.S. and U.S. territories.

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What are the system requirements to stream the Get Shorty Programs on desktops, laptops, tablets, and smartphones?

You can stream the Get Shorty Programs on PCs running Windows 7 or newer, and Intel-based Macs running OS X 10.12 or newer. You can also stream the Get Shorty Programs on Android tablets and phones using a Google Chrome browser and on Apple iPhones and iPads using a Safari browser. Click on the streaming access link from your streaming access email to stream films on your desktop, laptop, tablet, or smartphone.

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What are the requirements to stream the Get Shorty Programs on Windows desktops and laptops?

Windows 7, Windows 8.1, or Windows 10

Supported browsers: Google Chrome, Firefox, Microsoft Edge, Opera. We recommend using the latest version of your browser. Microsoft Internet Explorer is not supported.

Click on the streaming access link from your streaming access notification email to stream the program on your desktop or laptop.

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What are the requirements to stream the Get Shorty Programs on Mac desktops and laptops?

Mac OS X 10.12 or newer

Supported browsers: Google Chrome, Firefox, Safari, or Opera. We recommend using the latest version of your browser.

Click on the streaming access link from your streaming access email to stream the program on your desktop or laptop.

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How do I stream the Get Shorty Programs on my iPhone/iPad?

You can stream the Get Shorty Programs using Safari on iOS 11.2 or newer. Please note that you must have “Screen Mirroring” turned off in your settings in order for the Get Shorty Programs to play.

Click on the streaming access link from your streaming access email to stream the program on your iPhone or iPad.

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How do I stream the Get Shorty Programs on my Android device?

You can stream content using Chrome on Android 6.0 or newer.

Click on the streaming access link from your streaming access email to stream the program on your tablet or smartphone.

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How do I Chromecast the Get Shorty Programs?

You can Chromecast the Get Shorty Programs from a Google Chrome web browser on PC and Mac computers as well as Android devices by selecting the cast button in the bottom right-hand side of the player.

Click on the streaming access link from your streaming access email to cast the program via Chromecast.

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How do I AirPlay the Get Shorty Programs to my Apple TV?

You can AirPlay the Get Shorty Programs from most browsers if you have an Apple TV by selecting the cast button in the bottom right-hand side of the player.

Click on the streaming access link from your streaming access email to stream films via AirPlay.

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How do I stream the Get Shorty Programs on my Apple TV device?

If you already have the CIFF Streams app on your Apple TV device from previous CIFF Streams film events, open the app and enter the streaming voucher code under "Ticket Holders."

If you have not yet downloaded the CIFF Streams app, from an Apple TV device search for the CIFF Streams app in the App Store, and follow the onscreen instructions for downloading the app and verifying your Apple account. Once the download is complete, select the CIFF Streams app and enter the streaming voucher code you received in your order confirmation/streaming access email under "Ticket Holders."

Please note: The Apple TV device is a different from the Apple TV App. The CIFF Streams app is only available on Apple TV devices and not on the Apple TV app itself.

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How do I stream the Get Shorty Programs on my Roku TV/stick?

If you already have the CIFF Streams app on your Roku from our previous film events, just open the channel from your Roku home menu and enter the voucher code to start streaming the program.

From a Roku TV or smart TV with a Roku device connected, search for the CIFF Streams app from the Roku homepage and download the app for free. Once the download is complete, select the CIFF Streams app, follow the onscreen instructions for pairing, and enter the streaming voucher code you received in your order confirmation/streaming access email.

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Can I use a dynamic IP address or VPN to stream the Get Shorty Programs?

Please disable dynamic IP addresses and VPNs while streaming as this will result in being unable to stream the program. Changing IP addresses while streaming prompts our platform to view that as a potential act of piracy. Refrain from changing locations or internet connections while streaming as the program will stop, and you will be unable to continue streaming that program.

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Why does video playback stall or not play smoothly?

The CIFF Streams streaming platform uses adaptive bitrate streaming, which means the streaming quality will automatically adjust based on your internet speed. If your internet connection is poor or inconsistent you may experience problems during playback. If you’re on Wi-Fi, try moving closer to your router.

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I'm having trouble streaming Get Shorty, who can I reach out to for more assistance?

Please email our CIFF Streams support team at streams@clevelandfilm.org.

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