FAQs

Mobility Accessibility:

The in-person portion of the Festival, CIFF46@ PSQ (March 30-April 9, 2022) will take place entirely within Playhouse Square, which offers a number of accommodations for persons with mobility disabilities.

Playhouse Square is wheelchair accessible with automatic doors located at all front door theatre exterior entrances as well as between the Playhouse Square parking garage and walkway leading to the theatres. If you need assistance or to be dropped off, please pull up on Euclid Avenue in front of the theatre you are attending, and a RedCoat volunteer will be happy to assist.

All CIFF theatres at Playhouse Square have wheelchair accessible restrooms on the main floor of each theatre, complete with at least one wheelchair-accessible/companion restroom. All CIFF theatres at Playhouse Square have wheelchair accessible seats and other accessibility seating, as well as companion seating for 1 additional patron.

Playhouse Square has a supply of wheelchairs on-site that can be borrowed during your visit to CIFF46. To make a wheelchair reservation in advance of your visit to CIFF46, please call the CIFF Box Office at 877.304.3456 during hours of operation, and if on-site at Playhouse Square, please visit CIFF Guest Services in the inner lobby of the KeyBank State Theatre. A state-issued photo ID will be required to reserve a wheelchair for use during CIFF46 in-person screenings.

Visual & Auditory Accessibility:

The CIFF website and the CIFF Streams platform are equipped with the UserWay accessibility widget, which allows users to make adjustments and enhancements to visuals, audio, and layout. Look in the bottom corner for the green and black circular icon on the CIFF website and the blue and white circular icon on the CIFF Streams platform’s website. Click on the icon for a list of available adjustments to the user experience on either website.

Available accessibility features on films, such as English subtitles, closed captioning, and audio descriptions, will be noted, along with any limitations. These are listed on each film’s description page under the Accessibility section for both CIFF46 in-person and online screenings.

For a listing of films screening in-person during CIFF46 @ PSQ offering closed captioning and/or subtitles in English, apply the "accessibility: Films with Captions/Subtitles” filter on the Schedule page. For a list of films screening online during CIFF46 Streams offering closed captioning and/or subtitles in English, also check mark the "CIFFStreams Only" box on the Schedule page.

For a listing of films screening in-person during CIFF46 @ PSQ offering audio description in English, apply the "accessibility: Films with Audio Description" filter on the Schedule page. For a list of films screening online during CIFF46 Streams offering audio description in English, also check mark the "CIFFStreams Only" box on the Schedule page.

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