FAQs

Before you can log into your passholder account on the CIFF Streams platform or the CIFF Streams app, follow the instructions to activate your passholder account for the CIFF Streams platform. Then you can search for, download, and log into your CIFF Streams passhodler account to the CIFF Streams app for Roku.

If you already have the CIFF Streams app for Roku:

• Turn on your TV and open the Roku interface.
• From the Roku home page, use your Roku remote to scroll to the right to pull up a listing of your downloaded apps. Scroll to the CIFF Streams app and select it to open it. .
• You will be redirected to the login page for the CIFF Streams app. There are two options: Ticket Holders and Passholders. Under the Passhodler Login section, click on "Login with Pass".
• You will be redirected to a page with a keyboard that instructs: "Please enter your email address to continue". Use your Roku remote to navigate the keyboard and type out the email address for your CIFF Streams passholder account. When finished typing, click 'Continue'.
• You will be redirected to another page with a keyboard that instructs: "Please enter your password to continue." Use your Roku remote to navigate the keyboard and type out the password for your CIFF Streams passholder account. When finished typing, click 'Submit Login'.
• You will be redirected to the home page of the CIFF Streams app. You have now successfully logged into the CIFF Streams app with your CIFF Streams passholder account.

If you have not downloaded the CIFF Streams app for Roku:

• Turn on your TV and open the Roku interface.
• From the Roku home page, use your Roku remote to scroll down to 'Search' and click 'Ok' on the Roku remote to open the 'Search'
• From Search, scroll to the right to open the Search Keyboard. Using your Roku remote, scroll around the Search Keyboard and select "C-I-F-F".
• The CIFF Streams app will appear in the search results. Use the "OK" on your remote to select the CIFF Streams app
• Then click on "Add this Channel" to download the CIFF Streams app. You will see a pop-up stating: "Adding Channel" and then another pop-up, "Channel Added", confirming you have successfully downloaded the CIFF Streams app. Click "Ok" to confirm that download.
• The page will refresh with options for the CIFF Streams app, select "Go to Channel" to open the CIFF Streams app.
• You will be redirected to the login page for the CIFF Streams app. You will see two options: Ticket Holders and Passholders. Under the Passhodler Login section, click on "Login with Pass".
• You will be redirected to a page with a keyboard that instructs: "Please enter your email address to continue". Use your Roku remote to navigate the keyboard and type out the email address for your CIFF Streams passholder account. When finished typing, click 'Continue'.
• You will be redirected to another page with a keyboard that instructs: "Please enter your password to continue." Use your Roku remote to navigate the keyboard and type out the password for your CIFF Streams passholder account. When finished typing, click 'Submit Login'.
• You will be redirected to the home page of the CIFF Streams app. You have now successfully logged into the CIFF Streams app with your CIFF Streams passholder account.

Click here for guidelines and restrictions for CIFF46 Streams films.

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