FAQs

Connect and set-up a Roku device to your TV. Search for, download, and open the CIFF Streams app for Roku.

If you already have the CIFF Streams app for Roku:

• Turn on your TV and open the Roku interface.
• From the Roku home page, use your Roku remote to scroll to the right to pull up a listing of your downloaded apps. Scroll to the CIFF Streams app and select it to open it.
• You will be redirected to the login page for the CIFF Streams app. There are two options: Ticket Holders and Passholders. In the blank field under the Ticket Holder section, enter the corresponding streaming access code for the film or shorts program you want to stream that you received in either your Streaming Access Notification Email or in your Ticket Order Confirmation.
• You will be redirected to the film or shorts program's landing page on the CIFF Streams platform where you can click "Play" to begin streaming the film or shorts program.

If you have not downloaded the CIFF Streams app for Roku:

• Turn on your TV and open the Roku interface.
• From the Roku home page, use your Roku remote to scroll down to 'Search' and click 'Ok' on the Roku remote to open the 'Search'
• From Search, scroll to the right to open the Search Keyboard. Using your Roku remote, scroll around the Search Keyboard and select "C-I-F-F".
• The CIFF Streams app will appear in the search results. Use the "OK" on your remote to select the CIFF Streams app
• Then click on "Add this Channel" to download the CIFF Streams app. You will see a pop-up stating: "Adding Channel" and then another pop-up, "Channel Added", confirming you have successfully downloaded the CIFF Streams app. Click "Ok" to confirm that download.
• The page will refresh with options for the CIFF Streams app, select "Go to Channel" to open the CIFF Streams app.
• You will be redirected to the login page for the CIFF Streams app. You will see two options: Ticket Holders and Passholders. In the blank field under the Ticket Holder section, enter the corresponding streaming access code for the film or shorts program you want to stream that you received in either your Streaming Access Notification Email or in your Ticket Order Confirmation.
• You will be redirected to the film or shorts program's landing page on the CIFF Streams platform where you can click "Play" to begin streaming the film or shorts program.

Watch a "How To" video on ticket holder streaming via the CIFF Steams App on a Roku device.

Click here for guidelines and restrictions for CIFF46 Streams films.

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