My streaming link or code isn't working. What should I do?
For Streams Support, email us with any questions or issues you encounter at streams@clevelandfilm.org or chat with us via our live chat feature on the CIFF website (look for the red chat bubble in the bottom corner of the screen) available daily during CIFF46 Streams (April 10-17, 2022) from 11:00 AM ET-11:00 PM ET.
We will troubleshoot any technical issues to the best of our abilities. While our Streams Support Team has a good working knowledge of the CIFF website and the CIFF Streams platform, we are unable to troubleshoot issue with or assist with, the set up of personal equipment, technologies, or internet infrastructures.
Click here for guidelines and restrictions for CIFF46 Streams films.
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