FAQs

Give the gift of film by purchasing the film fan in your life a CIFF gift certificate or CIFF membership! Whether or not to purchase a CIFF gift membership or CIFF gift certificate depends on the purchaser and the recipient. If you do not have the recipient member's full contact information or are unsure if they are a current or expired CIFF member, we suggest purchasing a CIFF gift certificate instead.

Gift certificates are the easiest way to spread the CIFF love. They can be instantly emailed to the purchaser or the receipient and redeemed toward anything CIFF sells, from memberships, tickets, virtual voucher packs, to merchandise. The value of the gift certificate never expires, so the recipient can choose when and how they want to redeem it. Gift Certificates can be redeemed multiple times until their value has been used in full.

CIFF gift memberships are ideal for the film festival fanatic in your life. CIFF members enjoy exclusive benefits and access to CIFF46 at Playhouse Square (March 30-April 9, 2022) and CIFF46 Streams (April 10-17, 2022). To place a Gift Membership Order, call us at 216.623.3456.

Please note: if buying a CIFF gift membership, here are some things to consider:

• You will need the member’s full contact information for a Gift Membership purchase:
• CIFF members are uniquely identified in the CIFF system by their email address. Members log into their CIFF membership account with the email address associated to their memebrship in order to gain access to members-only areas of the CIFF website and members-only discounts on CIFF tickets, voucher packs, special events, and merchandise.
• CIFF members are also frequently contacted via additional mailings and emails at the mailing address and email address associated with their membership.
• Streaming access to CIFF46 Streams is delivered via email to the member's email on file, so it is paramount to have the correct email address for our members.

• If the recipient is a pre-existing CIFF member:
• If the membership is a renewal of a current or lapsed CIFF membership, unless you have the member's current login and password, we suggest purchasing a gift certificate instead; otherwise there is a chance the recipient will have duplicate memberships in our system.
• You can purchase a gift membership for new members by selecting the "GIFT" option from the membership chart our Membership page. Please be sure you have their complete and accurate contact information when filling out the order form.
• If you are unsure of their availability during the Festival, we suggest purchasing a gift certificate, the value of which never expires and is redeemable for CIFF memberships, tickets, merchandise, and other special event tickets.

• If the recipient is new to the Festival:
• You can purchase them a gift membership by selecting the "GIFT" option from the membership chart our Membership page. Please be sure you have their complete and accurate contact information when filling out the order form.
• If you are unsure of their availability during the Festival, we suggest purchasing a gift certificate (the value of which never expires!) that can be exchanged for CIFF memberships, tickets, merchandise, and other special event tickets.

To purchase a gift membership, please refer to "How do I purchase a gift membership?"

To purchase a gift certificate, please refer to "How do I purchase a gift certificate?"

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