Redemption Window
The Redemption Window is the amount of time a ticket holder has to stream a CIFF46 Streams film or shorts program they have purchased a ticket for.
All CIFF46 Streams films and shorts programs have a redemption window of 48 hours from the time a film or shorts program is redeemed (by clicking “Play” on the film or shorts program). Do not click "Play" until you are ready to stream the film or shorts program in full. However, irrespective of redemption windows, all CIFF46 Streams films and shorts programs must be viewed in full by 11:59 PM ET on April 17, 2022.
While CIFF46 Streams films and shorts programs can be temporarily paused or rewound during the 48-hour redemption window if the player remains open, it is not advised that you stop the shorts program or close the player until you have finished streaming the film or program in full. Trying to resume streaming after the player has been closed, from another device, or from another location, will result in being unable to finish streaming the film or shorts program.
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