Can CIFF46 tickets and vouchers be exchanged, refunded, or resold?
CIFF46 tickets cannot be refunded or exchanged, except in the case of a canceled screening or film. Exchanges, when possible, will be subject to a $2 processing fee per order. Refunds, when possible, will not be issued after 7:00 PM ET on April 9, 2022 for CIFF46 @ PSQ in-person tickets and vouchers, and will not be issued after 11:00 PM ET on April 17, 2022 for CIFF46 Streams tickets. Tickets to in-person screenings during CIFF46 @ PSQ (March 30-April 9, 2022) cannot be exchanged for tickets to online screenings during CIFF46 Streams (April 10-17, 2022) and vice versa. Unused tickets, vouchers, and passes cannot be refunded or exchanged.
CIFF is not responsible for physical or technical disruptions to the extent that performance is prevented by force majeure (conditions beyond the control of CIFF, including acts of nature, acts of terrorism, voluntary or involuntary compliance with any regulation, law, or order of any government, war, acts of war (whether war be declared or not), labor strike or lock-out, civil commotion, epidemic, failure or default of public utilities or common carriers, destruction of production facilities or materials by fire, earthquake, storm or like catastrophe). Refunds and exchanges on CIFF46 Streams (April 10-17, 2022) tickets, vouchers, and passes will not be issued for technical difficulties with an individual's infrastructure or equipment.
Playhouse Square and it’s theatres are private property. CIFF tickets, vouchers, and passes cannot be sold within the premises of Playhouse Square. Doing so will result in permanent removal from the Festival and Playhouse Square.
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